Shipping & Delivery Policy

Crackfy is a fully digital product. We do not ship any physical goods. There are no shipping charges, no courier partners involved, and no delivery address required at checkout.

• The application — a free installer for macOS and Windows, available for download from crackfy.com/downloads at any time after signup.
• Credits — the prepaid currency consumed when you use transcription and the AI assistant. Credits are added to your account balance.

• Account access: Instant. Sign in to the app immediately after creating your account.
• Credits: Instant on successful payment. Your account balance is updated within seconds of the payment gateway confirming the transaction.
• Application installer: Available for download immediately after signup; no waiting period.

On successful purchase, you receive:

• An order confirmation email from hi@crackfy.com with the order ID, pack name, and credit amount.
• Updated balance shown in the app status bar and on your dashboard at crackfy.com/dashboard.

If your payment succeeded but credits are not reflected in your account within 10 minutes, email hi@crackfy.com with your order ID and we will credit the pack manually within 1 business day. Failed payments are not charged — if you see a pending debit on your bank statement without an order confirmation, it will reverse automatically within 5–7 business days.

Crackfy is currently sold to customers in India. The application itself works worldwide, but checkout and billing are processed through Indian payment gateways in INR.

Delivery issues: hi@crackfy.com